Sea Candy Co. Shipping Policy
Effective Date: 03/06/2024
Thank you for shopping at Sea Candy Co. We value your business and strive to make your shipping experience as smooth and efficient as possible. Below you will find details regarding our shipping policies and procedures.
1. Shipping Methods:
We offer various shipping options to meet your needs, including standard and expedited shipping. The available options for your order will be presented at checkout.
2. Shipping Costs:
Shipping costs are calculated based on the weight of your order, the shipping method selected, and the destination address. You will see the shipping cost calculated and presented at checkout before you complete your order.
3. Order Processing Time:
All orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
4. Delivery Estimates:
Once your order is shipped, you will receive a shipping confirmation email that includes a tracking number. The estimated delivery time depends on the shipping method you choose during checkout. Standard shipping typically takes 3-5 business days, expedited shipping 2-3 business days, and overnight shipping 1-2 business days.
5. International Shipping:
We offer international shipping to select countries. Shipping charges for your international order will be calculated and displayed at checkout. Please note, international shipments may be subject to import taxes, duties, and customs fees, which are levied once your package reaches the country of destination, and are the responsibility of the recipient.
6. Shipping Restrictions:
Due to shipping restrictions, some products may not be available for delivery to certain destinations. You will be informed if there are any restrictions that affect your order.
7. Lost or Damaged Items:
If your order is lost or damaged in transit, please contact us immediately. We will work with the shipping carrier to resolve the issue as quickly as possible.
Effective Date: 03/06/2024.